Help

Here at Forever Shining, we are dedicated to helping our customers in many different ways. To start, we offer high-quality monuments at a price you can afford. In addition to that, our website affords you the chance to design your very own monument with your very own features that will last for a lifetime and beyond. All in all, we are dedicated to helping YOU get what it is you need with minimal hassle. In spite of our efforts, however, there may still be problems, and you may still need to seek our help on some issues.

Here at the helpdesk, we have established an easily searchable knowledge base where you can research and quickly find a solution to your problem. This method is much preferred simply because it ensures you will not need to spend your time speaking to a customer service representative. If, however, you find that you need more in-depth answers to a question, you can go so far as to contact us here at the help desk.

All you need to do is contact us via email at admin@forevershining.com.au and we will do our best to make sure that your question is answered promptly and professionally. When you click on the email link it will activate your computer’s installed email client. If you have not set up an email client you will either need to configure your email client, or copy the email address and paste it into your web client. Either way, we will strive to give you the support you need in the most expedient way possible.